VPNUY Guides

Create an Account and Sign In

First, open the account creation page in the VPNUY user panel. You only need a username and password—no email address required. Choose a username you plan to keep using, create a unique password, and save it with a trusted password manager. Before submitting, double-check your entries so you don’t lose track of your login details.

After creating your account, follow the on-screen instructions to open the panel. If you land on the sign-in page, use the username and password you just saved. The marketing site and the signed-in user panel are separate: the site explains the service, while the panel is where you manage your plan, view your subscription, and get the client. Return to the panel for any order or connection setup tasks.

You’re done with this step when you can open your account overview—not just when you see a submission confirmation. If you don’t have a plan yet, an empty subscription section means you still need to choose one; there’s no need to create another account. If you already have an account, use the “Sign in” link in the page header so your orders and subscription stay together in one account.

Choose a Plan and Confirm It’s Active

Go to the plans section in the panel and decide whether you want a monthly subscription or a data package to use as needed. Monthly plans are ¥9.9/month for 60GB, ¥18/month for 250GB, and ¥28/month for 500GB. Monthly data resets on the same date each month as your activation date, not at the start of the calendar month. Compare the price, data allowance, and billing method—not just the most prominent price on the plan card.

Data packages are ¥158 for 300GB, ¥358 for 1000GB, and ¥658 for 3000GB. They remain valid indefinitely and are used until the data runs out. If your usage varies, compare the data package terms; if you use the service regularly, consider a monthly plan based on your actual usage. There’s no limit on the number of devices connected at the same time, but data isn’t unlimited, so keep an eye on your account balance across devices.

Once you’ve chosen a plan, open the corresponding order and check the plan details and total due before paying using one of the options shown. VPNUY accepts Alipay, WeChat Pay, and USDT. After payment, return to the order or account overview and confirm that the order status and plan details have updated. If the external payment page says payment is complete but the panel hasn’t updated, refresh and check the existing order first. Don’t create the same order repeatedly just to try to change its status.

You’re done when your account overview shows the plan and available data. VPNUY offers a 30-day money-back guarantee; see the Terms of Service for the refund policy. If you upgrade mid-cycle, the price difference is converted into remaining days; check the result displayed in the panel before confirming the change. For order status questions, see the billing and refund information in the Help Center.

Choose This Plan View Plans

Get Your Subscription from Account Overview

Once your plan is active, open Account Overview in the user panel and look for the subscription, copy link, or client import option. A subscription link is an entry point that lets a client retrieve configuration details. It’s not an installer or a web address to open in your browser. The client uses it to retrieve server configurations. Installing the client without importing a subscription usually won’t show any servers to connect to.

If the panel offers one-click import for your client, start there. Your browser may ask whether to open an external app; check that the app name matches the client you installed before allowing it to open. If you haven’t installed the client yet, download and install it from the panel, then return to Account Overview to import again. There’s no need to keep clicking the browser prompt.

For manual setup, copy the full subscription link and paste it into the client’s “Import from URL” option or a similarly named field. Don’t add explanatory text or extra spaces, and don’t edit or remove any part of the link. If the client reports a formatting error, copy the link from the panel again rather than guessing at changes. The example below is for illustration only; it’s a placeholder and cannot be used to connect:

https://example.com/sub?token=YOUR_TOKEN

Your subscription link is tied to your account, so keep it private. Don’t post it in public forums or share screenshots that show the full link with people you don’t know. When asking for help, provide the client name, where you were in the setup, and the error message; hide your link and account details first. Once you’ve completed this step, you should have a one-click import option or a copied subscription link. Next, set it up in the client on your device.

Import into the Client for Each Platform

Get the client for your operating system from the download section of the user panel. Don’t rely on download instructions from other websites as the official download source. After signing in, you can download clients for Windows, macOS, Android, and Linux; an active plan is also required to download the iOS client. The steps below cover common import methods; option names may vary by client version. After installation, keep both your browser and client open so you can return to Account Overview and copy your subscription.

Get the Client

Windows: Import a Subscription and Set Up the System Proxy

Use the Windows desktop subscription client provided in the panel. After installing and opening it, look for a configuration management page labeled “Subscription,” “Configuration,” “Profiles,” or something similar. Choose the option to import from a link, then paste the subscription you copied from Account Overview. If prompted for a name, choose something easy to recognize. The name is just a label; the full link is what retrieves the configuration.

After saving and updating, select the configuration you just imported and check that a list of regions or servers appears. Then choose a server and enable the client’s connection or system proxy feature. A downloaded configuration and system traffic being routed through the client are two different things; seeing a server list doesn’t confirm that you’re connected. If the configuration download fails, check the copied link and plan status first, then look up the error in the Help Center.

macOS: Import a Configuration and Grant System Permission

Use the macOS desktop subscription client provided in the panel and follow the download section instructions to install it. Return to Account Overview and try the matching one-click import, or go to configuration management in the client and choose the option to add a subscription by URL. After importing, check the configuration name and server list, select the configuration you just added, then connect.

The first time you connect, macOS may ask permission to add a network configuration or allow a related connection. Confirm the request is from the client you just installed, then grant permission as prompted. Don’t turn off system security settings just to finish the installation. After granting permission, check the connection status in the client. If it says connected but nothing changes in your browser, continue with the exit region and app checks below rather than reinstalling right away.

Android: Import a Link and Allow the Connection

Use the Android subscription client provided in the panel. After installing it, open the subscription or configuration page and use the link import option under “Add Configuration.” You can also open the app from your browser using one-click import in the panel. If Android asks to access the clipboard, check that it contains the subscription link you just copied before continuing. If it isn’t detected automatically, paste the full link manually.

Once the server list appears, select a configuration and server, then tap Connect. The first time you connect, Android will usually ask you to authorize the VPN connection. Confirm that the request comes from the correct app, then allow the connection. Authorization doesn’t guarantee that the connection will stay active in the background. If it disconnects after you switch apps, check that the client is still running and that Android isn’t restricting its background activity, then follow the connection troubleshooting steps in the Help Center.

iOS: Active Plan and Configuration Selection

Sign in to the panel and confirm that your plan is active, then open the iOS client download option in the download section. After installation, return to Account Overview and use one-click import for that client if available. To import by link, use the subscription, configuration, or URL import option in the app. Don’t paste configuration text made for another platform into a field that expects a different format.

After importing, select the relevant configuration, allow iOS to add a VPN configuration, and turn on the connection. If iOS asks you to confirm permission using your device’s authentication method, follow the on-screen instructions. Return to the client and check that a server is selected. If you’ve imported the configuration but haven’t connected, the app you’re trying to use will still use its usual network route. Linux users can download the appropriate client from the same section and follow its configuration import steps.

Connect to a Server and Verify It’s Working

In the client, select the configuration you imported, choose a region suited to the app you want to use, and connect. The first time, leave split tunneling at its default setting so you don’t change several options at once. If you have other network tools on the device, check that they aren’t also routing traffic and causing a conflict. After granting system permission, confirm that the client shows an active connection, not just a configuration preview.

Next, check that access works as expected. Use an IP lookup service you trust to see whether your exit region matches the server you selected. Then open the website or app you actually want to use and confirm that it loads, lets you sign in, and supports the features you need. You can compare results with the connection on and off, but remember that with split tunneling, some regular websites may still use your local network. No change on those sites alone doesn’t mean your subscription has stopped working.

A “Connected” status in the client only means the connection process has started; you still need to check whether the app you want to use is taking the expected network route. If a website works in your browser but a desktop app doesn’t, close and reopen the app, then check whether it uses the system proxy or has its own network settings. The region shown by a website or streaming service can also depend on your account region, sign-in session, and the platform’s policies; not every region mismatch is a server issue.

If access still isn’t working, check these items in order: is your plan active and does it have data available; is the client using the configuration you just imported; did the subscription update successfully; and are the connection toggle and any required system permissions enabled? Once you’ve checked the basics, try another server in the region you need and reopen the app. Change one thing at a time and compare the results to find where the issue is.

Your setup is complete once the exit region and the app you want to use both work as expected. For everyday use, connect from the client; return to the panel only to manage your plan, update your subscription, or get the client for another device. There’s no limit on the number of devices, so you can follow the same steps on each one. Keep your subscription link private. If an issue comes up, note your operating system, client, server region, and error message, then send the details through a support ticket in the panel.

For more checks on your exit IP, DNS, and app-specific access, see the VPN Connection Test Guide. For everyday issues, start with the Help Center. For more in-depth help with AI network setups and persistent connections, see the Complete AI Guide.